Returns & Exchanges
We want you to be fully satisfied with your TMB Modular Bottle, which is why we offer a 30-day return window for all unused gear in its original packaging. If your equipment doesn't meet your performance standards, our streamlined process ensures a quick resolution.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Gear
Securely place the modular components in their original box, ensuring all seals and parts are included to avoid restocking fees.
- 3.Print and Ship
Download your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.
- 4.Receive Refund
Once our warehouse inspects the returned bottle for quality assurance, we will issue a full refund to your original payment method within 5-7 business days.